Part 3: Culture & Capabilities

So far, we’ve looked at behaviors and key actions that support leaders in guiding their businesses out of a flat or declining stretch. Now it’s time to turn our attention to the organization itself, specifically, your organization’s culture and capabilities. CULTURE Culture is one of those things that often feels nebulous – like trying to […]

Part 2: Success Behaviors for Leading Through a Downturn

In this second installment on Leading Through a Downturn, we’ll look at behaviors and modes of operating that can either accelerate an organization’s recovery or tether it to its slump. Again, taking stock of the companies I’ve worked for and consulted with, I’ve identified the Success Behaviors of the leaders who were the driving forces […]

Part 1: Instill Confidence, Not Comfort

A leader’s job is not to make their people feel comfortable.   It’s to make them feel confident. How can you do that? 1- Address failures swiftly, directly and briefly. Then move on. Effective leaders acknowledge the decisions and strategies that failed in order to help employees grasp the context of what happened and why. This […]

3-Part Series: Leading the Way Out of a Downturn

Every business faces a downturn of sorts at some point in its life cycle. While the specifics of each downturn will vary by company, the impact on the people and the organization is often quite similar. Anxiety, confusion and ambiguity can hang in the air as employees grapple with the current state of the business. […]