Part 3: Culture & Capabilities

So far, we’ve looked at behaviors and key actions that support leaders in guiding their businesses out of a flat or declining stretch. Now it’s time to turn our attention […]

Part 1: Instill Confidence, Not Comfort

A leader’s job is not to make their people feel comfortable.   It’s to make them feel confident. How can you do that? 1- Address failures swiftly, directly and briefly. Then […]